Card Support

How many cards can I order?
Pin Code/Card activation
How long does it take to receive the card?
How to create a BIT.CARD account

Creating a BitCoin account is easy, all you need to do is input your email address and choose a strong password.

Make sure to check your email address for a confirmation email which you can use to activate your account.

Ready to go?

How to request a card

In order to request a card, you need to create a BIT.CARD. Upon creating the account a BitCoin account will also be generated and later become linked with your card.

Once you account is created, click the request card button and follow a few easy steps.

1. Fill in personal details make sure your BitCoin account enough bitcoins to cover the cost of the card - alternatively you can pay via Paypal or WMZ.

2. Select the currency of your card: your account will be considered as having the same currency.

3. Select the delivery method: FREE via Standard Delivery or by Priority Post (delivery fee applies)

Ready to go?

Request support

Please use the form below to let us know about any issue or request you may have. You will receive an answer to your request in less than 24h.